Hemlane offers a mobile app designed specifically for tenants. It is available on both the App Store and Google Play Store.
The Hemlane Tenant Mobile App gives tenants a single place to manage key parts of their rental experience from their phone. Please note it is not available for rental owners or property managers.
What Can Tenants Do in the App?
- Pay rent directly from their phone
- Set up autopay for recurring rent payments
- Message their landlord, repair coordinator, or lease coordinator
- View lease details and check balances
- Upload documents
- Submit and track maintenance requests
Rent Payments and Autopay
Tenants can link a bank account and pay rent directly through the app. They can also view outstanding payment requests and check any overdue balances without needing to log in from a desktop.
Autopay is also available, allowing tenants to set up recurring payments on a schedule so rent is handled automatically each month. For rental owners, this means more payment consistency and fewer manual follow-ups around collection.
Messaging
Tenants can message their landlord or coordinator directly through the app. This keeps communication tied to the rental rather than scattered across email threads or text messages. For owners, it means a more organized record of tenant communication in one place.
Lease Details and Documents
Tenants can view lease details, check important information, and upload documents from within the app. This reduces back-and-forth when documentation is needed and gives tenants faster access to their rental records without digging through old emails.
Maintenance Requests
Maintenance requests remain a core part of the app. Tenants can submit new requests, share updates, and track the status of open issues. This has been part of the app since its original release and continues to be fully supported.
Can Tenants Apply for a Rental Through the App?
No. The app is focused on the experience after a tenant is already connected to a rental in Hemlane. Rental applications are not available through the mobile app.
Where Can Tenants Download the App?
The Hemlane Tenant Mobile App is available on the App Store and Google Play Store.