Finding the right tenant can feel overwhelming, but Hemlane’s Approved Applicant Guarantee gives you added peace of mind. Within 60 days of listing your rental, we will provide you with an approved applicant or refund your Tenant Placement fee.
How the Approved Applicant Guarantee Works
To set you up for success, the following conditions apply:
- You are open to adjusting the price, considering pets, and making market-competitive updates as needed
- Your property is move-in ready with no major concerns that could lead prospective tenants to choose another option
- You have connected with your dedicated Leasing Coordinator on scheduled calls to review progress
- The property is unfurnished
Please note that while we guarantee an approved applicant, we cannot guarantee the duration of a tenant’s stay. If a tenant does not fulfill the full lease term, refunds do not apply. Additionally, properties in areas with low rental demand or remote locations may not be eligible for the guarantee and are subject to review by our team.
The Path to Leasing Success
Hemlane is committed to finding you a qualified applicant, but successful leasing requires alignment with current market conditions. If your property remains listed for more than 250 days without flexibility on pricing, pets, features, or other recommended adjustments, Hemlane may determine that we are unable to fulfill your leasing request. In these cases, Hemlane may cancel the request and refunds will not be issued.
By partnering with Hemlane, you gain access to expert guidance and proven leasing strategies to attract qualified tenants efficiently. If you have any questions about the guarantee or your property’s eligibility, our team is here to help at support@hemlane.com.
For more information about our Tenant Placement service, please visit our article, "What is included in the Tenant Placement service?"
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