Hemlane allows you to choose whether a transaction will allow partial payments, meaning multiple payments against the requested amount. Partial payments are most commonly used when there are co-tenants and each person would like to pay their portion of the total amount due. If you do not allow partial payments, only one person can pay the full amount requested.
To Update a Recurring Request to Allow Partial Payments
Step 1: Click into the Financials tab and select Recurring from along the top.
Step 2: Click View to the right of the recurring request to open more details.
Step 3: Select Edit at the top of the recurring request.
Step 4: Select Allowed from the dropdown under the Partial Payments section and save your changes.
Please note that updating a recurring payment request will only update future transactions. If you would like to update a transaction that has already been posted to the Transactions section of your Financials tab, please see our article, "How do I edit the details of a payment request (e.g. allow credit cards or partial payments)?"
For more information about split payments, please visit our article, "Can tenants split rent or pay partial rent?"
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