APPLICATIONS:
Applications are requested when a user is applying for a new rental property. Submitting applications through Hemlane is free though a property manager or owner may decide to charge an applicant an application fee directly.
For more information regarding applications, please visit the following articles:
- How can I submit my rental application?
- How do I update, edit, or revise an application?
- How do I schedule a property showing or get more information about a rental?
SCREENINGS:
Hemlane allows property managers or owners to request a screening (background) request on their applicants. When you receive a screening request, you will be required to fill out the identifying questions and pay for the screening.
The screening report is processed by TransUnion Smart Move and costs $40* for the combined comprehensive background and credit checks. This amount is non-refundable.
For more information regarding applications, please visit the following articles:
- How much does tenant screening cost and what does it include?
- How do I complete my screening?
- Do I also receive a copy of my screening results?
- Why do I receive an error during the tenant screening process?
*Colorado is DOC, not county records. Massachusetts, Wyoming, Delaware, and South Dakota do not have instant criminal records available. A representative from TransUnion Credit Bureau recommended PDA Investigations (takes ~3 business days) to access the non-instant criminal records. New Jersey does not return criminal records for applicants applying to a property in New Jersey.
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