Hemlane allows you to add applicants, add co-signers (or guarantors), and combine applicants.
Adding a new applicant
First, check to see if they are already listed under prospective tenants. If so, then you may need to click on their name and then [Invite to Apply]. However, if they are not already listed as a prospect, then follow these steps:
Step 1: Select [Prospective Tenants] on the left side panel
Step 2: Click [Add/Invite]
Step 3: Click either "Invite Applicant" or "Add lead"
Step 4: Fill out user's information on the pop up window
Combining existing applicants and co-signers
We make it easy to combine applications. After the first tenant applies, you can add a second applicant (an additional resident) or a co-signer (someone financially responsible), via the following steps:
Step 1: Select [Prospective Tenant] on the left side panel
Step 2: Find and click the name of the existing applicant, to which you want to add this applicant or co-signer
Note: You can only add another applicant or a co-signer to someone who has been invited to apply. If the tenant listed is a lead (came through our marketing channel but has not started the application process), then you will want to first invite that person as an applicant. Then, you can invite the second applicant and/or co-signer.
Step 3: Click [Other actions] --> [Invite Applicant] at the bottom of the screen
Step 4: Fill in Name & Email
FAQ: What does a co-signer need to complete in the application?
An applicant should fill out all sections of the application. A co-signer only needs to fill out the following portions of the application:
- Bank Information (assets)
- Pay stubs (uploaded)
- Bank statements (uploaded)
We also recommend that you [Request Screening] on both applicants and co-signers.
Keywords: applicant, new applicant, invite applicant, invite to apply, send application, invite co-signer, add applicant, add co-signer, add cosigner, invite cosigner, combine applicants